Terms and Conditions for Pissouri Bay Vacation
1. general
We rent fully furnished accommodations equipped with standard household items. In case of doubt, the person who made the reservation is considered the guest, even if they made the reservation for or on behalf of other people.
The rent includes all utilities, such as electricity, water, and heat.
House cleaning and additional linens changes are available upon request and for an additional fee.
We do not offer breakfast or other meals.
Smoking is not allowed inside the house.
2. Booking conditions
2.1 Minimum Booking
The minimum stay is 7 nights or as agreed.
2.2 Confirming the Reservation and Payment.
We only accept reservations made by advance bank transfer of the rental fee or a deposit. If a deposit is paid, the remaining rental fee must be transferred by the time of check-in.
2.3 Cancellation Policies and Fees
Cancellations and changes made at least 30 days before the agreed-upon arrival date are free of charge.
For cancellations and changes made less than 30 days before arrival, we will charge a cancellation fee equal to the total cost of the booked stay. If a deposit has been paid, it will be retained as the cancellation fee.
If the customer fails to arrive at the agreed-upon meeting place at the agreed-upon time on the day of arrival—without contacting us by phone beforehand—the reservation will be considered canceled and cancellation fees will be charged.
2.4 Early Departure
If the guest notifies us that he or she will be leaving early, we will refund any nights already paid for, provided that the actual departure date is notified at least 30 days in advance. We will transfer the amount to an account designated by the guest, with the guest bearing any bank fees.
3. arrival and departure modalities
3.1 Arrival (check-in)
Check-in is by appointment.
3.2 Departure (check-out)
Check-out is by arrangement.
4. Provisions Regarding the Uninhabitable or Unavailable Status of the House
If it turns out that the accommodation is uninhabitable or unavailable due to defects, maintenance work, or other operational requirements, we reserve the right to arrange for the customer to stay in accommodation other than the one they booked.
5. Obligations of the Tenant
The guest must grant access to our staff or tradesmen commissioned by us at all times in order to carry out inspections, cleaning or repairs. We will of course ensure that the customer’s privacy is protected as far as possible and will give as much advance notice as possible.
The guest is obligated to treat the accommodations, their furnishings, and their contents with care, as if they were his or her own property.
The guest shall bear all costs for the repair of damage caused willfully or by improper handling (e.g. traces of fire, damage or gross soiling of furniture/textiles, broken glass, etc.): Traces of fire, damage to or gross soiling of furniture/textiles, broken glass, etc.) in full.
If a key is lost, the guest must cover the cost of installing a new lock.
Guests are responsible for regularly disposing of their trash in the designated trash bins.
6. Miscellaneous
The accommodation may not be sublet or rented out to other people.
We are not liable for theft, loss or damage to property or injuries and illnesses of the guest.
Any complaints or defects must be reported immediately so that we can arrange for the problem to be rectified as quickly as possible.
Lost and found items (items left behind) will be mailed to you upon request, subject to reimbursement of shipping costs. They will be held for 2 weeks.